FAQ
Is the reservation paid at the time of booking?
No. Payments are made only upon your return from the trip.
When I drop off my car at your parking lot, how do I get to the airport?
Upon arriving at our parking lot, you will be immediately transported to the airport by our shuttles.
Is it mandatory to make a reservation in advance?
For logistical and efficiency reasons, we recommend making a reservation in advance so that the process of picking up your vehicle is immediate.
Can I make a reservation by phone?
Yes, you can make a reservation by calling 916542695 or directly on our website.
Is my vehicle well secured?
We have a security system with both human and electronic surveillance, alarms, high-definition CCTV, and an entrance barrier.
Does the parking lot have insurance?
We have insurance against theft, fire, and material damage. The drivers have defensive driving training.
What are the operating hours?
We operate 24 hours a day, 365 days a year.
Can I change the reservation?
Yes. To change your reservation, you can reply to the email you received after making your reservation, call one of our contact numbers, or inform the driver when you drop off your vehicle.
I am traveling and decided to extend my stay, or my flight has been delayed, what should I do?
If possible, we suggest sending us an email or using our contact numbers to inform us of the change. However, we are always monitoring flight radar, where we can track the location of your flight. We ensure that vehicles are delivered at any time.
Do I need to bring the booking confirmation with me?
No. Our drivers carry your booking with all your details.